Terms of Service
Last updated: May 2026
Agreement
By accessing or using Bookerup (the "Service"), available at bookerup.com and via our mobile applications, you agree to these Terms of Service. If you do not agree, do not use the Service. These terms form a legally binding agreement between you and the operator of Bookerup.
Eligibility
You must be at least 16 years old to use the Service. By using the Service you confirm you have the legal capacity to enter into this agreement. If you use the Service on behalf of a business, you confirm you have authority to bind that business.
Account Registration
You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your password and for all activities under your account. Notify us immediately at hello@onoirstudio.com of any unauthorized use. Salon owners are responsible for keeping their staff PIN and login credentials secure.
Service Description
Bookerup provides software tools for salon and barbershop businesses to manage appointments, clients, staff, payouts, loyalty programs, and reporting. The Service includes a public booking page (bookerup.com/{slug}) where end customers can book appointments without registering, an embedded booking widget for third-party websites, a customer account area for booking history and loyalty status, and a mobile app for owners and staff.
Subscription and Fees
Some features require a paid subscription (Studio or Business tiers). New accounts may receive a free trial. After the trial, you authorize us to charge the payment method on file at the recurring interval shown at checkout. You can cancel anytime from your account settings — cancellation takes effect at the end of the current billing period. Refunds are at our discretion and are generally not provided for partial periods. Prices may change with 30 days' notice.
Acceptable Use
You agree not to: (a) use the Service to violate any law or third-party rights, (b) attempt to access, scrape, or interfere with the Service or its underlying systems, (c) send spam, malware, or harmful content, (d) impersonate any person or entity, (e) use the Service to harass, threaten, or defraud others, (f) reverse engineer, decompile, or attempt to extract source code, or (g) resell or sublicense the Service without our written permission.
Your Content
You retain ownership of all data you submit (salon information, client lists, appointments, photos, reviews — collectively, "Your Content"). You grant us a worldwide, royalty-free license to host, store, transmit, and display Your Content solely to operate and improve the Service. You are responsible for the legality of Your Content and for obtaining any required consents from your clients before storing their personal data on the Service.
Bookings and Payments
When a customer books through Bookerup, they form an agreement directly with the salon — Bookerup is not a party to that agreement. We do not guarantee that any specific appointment slot will be honored or that any service will meet quality expectations. Salons are responsible for fulfilling bookings, handling refunds, and resolving disputes with their customers. Bookerup is not liable for salon no-shows, cancellations, or service quality.
Intellectual Property
The Service, including all software, design, text, and graphics (excluding Your Content), is owned by Bookerup and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service in accordance with these terms. All rights not expressly granted are reserved.
Termination
We may suspend or terminate your account if you breach these terms, fail to pay fees, or use the Service in a way that harms us, other users, or third parties. You may terminate your account at any time from your settings. Upon termination, your data is deleted in accordance with the Privacy Policy.
Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or secure. To the maximum extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Bookerup will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to the Service. Our total aggregate liability for any claim related to the Service will not exceed the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.
Indemnification
You agree to defend, indemnify, and hold Bookerup harmless from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your breach of these terms, or your violation of any third-party rights, including the rights of your clients.
Changes to These Terms
We may update these terms occasionally. Material changes will be notified to you by email or via the Service at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of Ireland, without regard to conflict-of-law principles. Any disputes will be resolved exclusively in the courts of Dublin, Ireland, except where consumer law in your country of residence grants you a non-waivable right to sue locally.
Contact
Questions about these terms? Email us at hello@onoirstudio.com.